If you don't see the product you're looking for, give us a call toll free at (800) 328-5100
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Shade Pro Faqs
Product FAQs:
Typically, all metal-wrapped awnings are acrylic (not vinyl). Acrylic fabrics hold color much better than vinyl and are very durable and easy to maintain. Unlike vinyl, acrylic awning fabric "breathes", so moisture runs through it making it noticeably cooler under the awning. Torn acrylic awnings can not be repaired.
Because vinyl fabrics don't "breath," it is usually hotter under a vinyl awning. Vinyl awnings also have a tendency to attract mildew. Carefree uses a stronger vinyl fabric than their competition and is less expensive. Torn vinyl awnings can be repaired. Please call our customer service department at 800-328-5100 we can help you determine exactly what you need.
Yes, ShadePro offers a variety of window and patio canopy replacements. Click here to shop our awning replacements.
Yes, Carefree's fabric replacement fits Carefree, A&E and Faulkner awnings.
Our customer service staff is very knowledgeable on installations, we will be glad to assist you with any problems.
Carefree has one of the largest coast to coast dealer networks to assist you with any problems. Call our customer service department at 800-328-5100 or Carefree at 303-469-3324 for a dealer nearest you.
There are two ways to order. You may order your sun and shade control product online at shadepro.net, or you may call our customer service department to place an order. If you are an international customer, you may only place your order by phone. Call us 800 328-5100 so that we may assist you.
We accept all major credit cards. We are not able to set up or accept personal checks or cash.
Once you complete your transaction, ShadePro will process the order and you will receive confirmation along with an invoice for the product you've purchased. Please allow 24 hours for us to process your order.
ShadePro supplies absolutely free shipping for orders over $100 to any destination within the continental United States and free freight to commercial addresses and dock pickup locations. Products shipping by freight truck are prepaid to commercial addresses only or for dock pickup at your local terminal. A modest fee will be added to all freight orders destined for residential delivery. If your order is less than $100 and doesn't require freight, UPS shipping rates apply.
If you created an account when you placed your order, simply log into your account that you registered prior or during the checkout process to see the most current status of your order. If you placed an order as a guest, without an account, you will not be able to see any information pertaining to your order. No need to worry, we will provide tracking information via email for all shipments within 24 hours of shipment.
We apologize if this is the case. Please note that it is your responsibility to inspect the shipment and shipping containers for damage on all merchandise received and note damage on the delivery receipt. We will collect the damaged product and send you another at no charge to you. Visit our Shipping & Returns page for more details.
We've been in the RV sun and shade control business for more than 25 years. We sell Carefree awnings and Innova sun and shade control products. Carefree of Colorado was established more than 30 years ago and is focused on creating the highest quality comfort and convenience products for the RV industry.
El Cajon, California
Ask us a question by simply filling out the ShadePro contact form on the Web site, or by calling us toll free at 800 328-5100.
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